Accessibility Statement

Our Accessibility Commitment

Scotty’s Body Shop is committed to improving the accessibility and usability of its website over time.

We work to provide reasonable access to website content and features for visitors who may use:

• Screen readers
• Keyboard-only navigation
• Voice-control software
• Screen magnification tools
• Alternative input devices
• Browser accessibility settings
• Other assistive technologies

Accessibility is an ongoing effort. Website content, technology, accessibility standards, and visitor needs may change over time, so we continue to review and improve the website when practical.

Accessibility Standards

We aim to follow generally recognized website accessibility practices, including relevant guidance from the Web Content Accessibility Guidelines.

The Web Content Accessibility Guidelines, commonly known as WCAG, provide recommendations for making online content more accessible to people with a wide range of disabilities.

Our accessibility efforts may include improving:

• Page structure and heading organization
• Keyboard navigation
• Text readability and contrast
• Alternative text for meaningful images
• Form labels and instructions
• Link descriptions
• Focus visibility
• Mobile usability
• Compatibility with assistive technologies

Accessibility on This Website

The website may provide an accessibility menu or widget designed to help visitors adjust certain display and navigation settings.

Depending on the tool currently installed, available options may include adjustments for:

The accessibility tool is provided as an additional aid. It does not replace our ongoing responsibility to improve the accessibility of the website itself.

Enabling the Accessibility Menu

The accessibility menu may be activated by selecting the accessibility icon displayed near the edge or corner of the page.

After selecting the icon, please allow a moment for the accessibility menu to load completely.

The icon’s position and available options may vary depending on your device, browser, screen size, and the accessibility software currently used by the website.

If you cannot locate or use the accessibility menu, please contact Scotty’s Body Shop for assistance.

Keyboard Navigation

Many areas of the website may be accessed using a keyboard.

Common keyboard controls may include:

• Using the Tab key to move forward between links, buttons, and form fields
• Using Shift + Tab to move backward
• Using Enter or the Spacebar to activate selected controls
• Using arrow keys within certain menus or form options
• Using the Esc key to close certain menus or overlays

Keyboard behavior may vary depending on the browser, device, assistive technology, or third-party feature being used.

Forms and Online Requests

Our website may include:

• Contact forms
• Free estimate request forms
• Employment application forms
• Other inquiry or communication forms

We work to make these forms understandable and usable by providing labels, instructions, and clear submission controls where practical.

If you experience difficulty completing or submitting a form, you may contact either Scotty’s Body Shop location for assistance or provide the requested information through another reasonable communication method.

Submitting information through an alternative method does not guarantee an appointment, estimate, employment opportunity, or acceptance of a repair request.

Images and Multimedia

We aim to provide alternative text for meaningful website images where practical.

Some decorative images may not include detailed alternative text because they do not provide information necessary to understand the page.

Videos, animations, embedded media, or older website content may not always include every accessibility feature, such as captions, transcripts, or audio descriptions.

Visitors who need assistance accessing information presented in an image, video, or other media format may contact us to request a reasonable alternative.

Documents and Downloadable Content

The website may include downloadable documents, forms, images, or other files.

Some files, particularly older or third-party documents, may not be fully compatible with every assistive technology.

If you cannot access information in a downloadable file, please contact us and describe the document or information you need. We will make reasonable efforts to provide the information in another usable format.

Third-Party Content and Services

The website may include or link to content and services provided by third parties, including:

• Embedded maps and directions
• Social media platforms
• Online review websites
• Videos or media players
• Scheduling or communication tools
• Website forms or security tools
• External documents and websites

Scotty’s Body Shop does not control the accessibility of every third-party website, platform, plugin, or embedded feature.

Third-party services are generally governed by the accessibility practices, terms, and policies of their respective providers.

If a third-party feature creates an accessibility barrier, please let us know. We may be able to provide the relevant information or assistance through another reasonable method.

Known Limitations

Despite our efforts, some website content or features may not yet be fully accessible.

Limitations may result from:

• Older website content
• Third-party plugins or embedded tools
• Archived documents
• Images that require updated alternative text
• Technical compatibility issues
• Content that has not yet been reviewed
• The absence of an appropriate technological solution

We continue to evaluate accessibility concerns and make reasonable improvements when practical.

Ongoing Improvement

We continue working to improve the accessibility of our website and digital services.

Our efforts may include:

• Reviewing website pages and forms
• Correcting identified accessibility issues
• Improving text structure and readability
• Updating image descriptions
• Testing keyboard navigation
• Reviewing mobile responsiveness
• Evaluating third-party tools
• Considering visitor feedback
• Updating website content and technology

Accessibility improvements may be completed gradually as the website is maintained and updated.

Alternative Assistance

If you cannot access website content, complete a form, or use a feature, please contact Scotty’s Body Shop during normal business hours.

We will make reasonable efforts to help you:

• Obtain information shown on the website
• Request a free estimate
• Contact a shop location
• Access service or location information
• Complete an inquiry
• Obtain employment information
• Receive content in another reasonable format

The method of assistance available may depend on the nature of the request, the information involved, and the technology available.

Reporting an Accessibility Issue

We welcome feedback about the accessibility of our website.

When reporting an issue, please provide as much of the following information as practical:

• The page address or title
• A brief description of the problem
• The content or feature you were trying to access
• The browser and device used
• The assistive technology used, when relevant
• Your preferred method of contact

You are not required to disclose information about a disability to request website assistance.

Providing technical details may help us understand and address the issue more effectively.

Our Response to Accessibility Feedback

When we receive an accessibility concern, we may:

• Review the affected page or feature
• Attempt to reproduce the reported issue
• Consult with website or technology providers
• Correct the issue when reasonably practical
• Provide the requested information through another method
• Consider the feedback during future website updates

The time required to respond or make an improvement may vary depending on the issue’s complexity, the technology involved, and whether the feature is controlled by a third party.

Disclaimer

Scotty’s Body Shop continues to work toward making its website and services more accessible.

However, some content may not yet have been fully adapted to the strictest accessibility standards. This may result from not having identified the most appropriate technological solution, limitations within third-party services, or the ongoing nature of website improvements.

No website can guarantee perfect compatibility with every browser, device, operating system, assistive technology, or individual accessibility need.

This statement describes our current accessibility efforts and does not create a contractual guarantee of complete compliance with every accessibility standard.

Changes to This Accessibility Statement

Scotty’s Body Shop may update this Accessibility Statement from time to time to reflect:

• Website changes
• Accessibility improvements
• New technologies
• Changes to third-party tools
• Visitor feedback
• Legal or industry developments

Any revised statement will be posted on this page and will become effective when posted unless otherwise stated.